Job Summary

A training software development company has an open position for a Telecommute Customer Success Manager.

Core Responsibilities of this position include:

• Serving as the primary contact for customers throughout the customer lifecycle
• Conducting ongoing account meetings to communicate best practice
• Delivering exceptional customer experiences with proactive communication

Qualifications Include:

• BA/BS degree or equivalent work experience
• Minimum of 3 years experience working in a Customer Success role in SaaS or Change Mgmt
• Strong acumen of software industry
• Great interpersonal skills with a positive attitude
• Must be able to work legally in the US
• Strong product knowledge of adoption & learning softwares