Job Summary

A software company needs applicants for an opening for a Telecommute Customer Success Manager in Chicago.

Core Responsibilities of this position include:

• Managing all post-sales activity for top business and enterprise customers
• Maintaining a deep understanding of the product
• Ensuring that a plan is in place with each customer for deployment, change management and adoption programs

Skills and Requirements Include:

• Travel up to 40%
• 3 - 5 years prior account management experience
• Strong communication skills and technical aptitude
• Self-motivated team player who has fresh ideas when it comes to user adoption and churn mitigation
• Enjoys working closely with customers to ensure complete satisfaction
• A real go-getter who takes the initiative to get things done