Telecommute Customer Success Manager in Chicago

Job ID: Available for Members

Location: Illinois

Compensation: To Be Discussed

Posted: Tuesday, May 15, 2018

Job Category: Account Management

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software company needs applicants for an opening for a Telecommute Customer Success Manager in Chicago.

Core Responsibilities of this position include:

  • Managing all post-sales activity for top business and enterprise customers
  • Maintaining a deep understanding of the product
  • Ensuring that a plan is in place with each customer for deployment, change management and adoption programs

Skills and Requirements Include:

  • Travel up to 40%
  • 3 - 5 years prior account management experience
  • Strong communication skills and technical aptitude
  • Self-motivated team player who has fresh ideas when it comes to user adoption and churn mitigation
  • Enjoys working closely with customers to ensure complete satisfaction
  • A real go-getter who takes the initiative to get things done