Job Summary
An education company has a current position open for a Telecommute Customer Success Manager in San Francisco.
Must be able to:
- Handle support inquiries from users and customers
- Onboard new customers to company's product
- Work with teachers and administrators on implementation
Applicants must meet the following qualifications:
- Ability to work remotely and travel as required
- Passionate about improving access to quality education
- Ability to manage customer accounts throughout the school year
- Ability to be the first line of support for the accounts managed
- Ability to closely track and manage account data