Telecommute Customer Success Operations Implementation Manager

Job Summary

A health and human services provider is seeking a Telecommute Customer Success Operations Implementation Manager.

Must be able to:

• Quickly build and maintain strong relationships with executive sponsors
• Guide customer through the strategy, design, project plan development
• Lead all phases of the customer discovery process including working sessions with executive sponsors

Qualifications Include:

• This position requires 20% travel
• Four-year college degree from an accredited institution
• Minimum 3 years in a business, public health, or social services environment
• Demonstrated experience building relationships with external partners and stakeholders
• Proven implementation, project, and program management skills
• Demonstrated success managing complex projects and implementations with organization and confidence