Telecommute Customer Success Operations Implementation Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, May 21, 2020

This job expires in 18 days

Job Category: Customer Service, Project Management

Telecommute Level: Frequently

Travel Requirements: Field Travel Required, Onsite Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

A health and human services provider is seeking a Telecommute Customer Success Operations Implementation Manager.

Must be able to:

  • Quickly build and maintain strong relationships with executive sponsors
  • Guide customer through the strategy, design, project plan development
  • Lead all phases of the customer discovery process including working sessions with executive sponsors

Qualifications Include:

  • This position requires 20% travel
  • Four-year college degree from an accredited institution
  • Minimum 3 years in a business, public health, or social services environment
  • Demonstrated experience building relationships with external partners and stakeholders
  • Proven implementation, project, and program management skills
  • Demonstrated success managing complex projects and implementations with organization and confidence