Telecommute Customer Success Representative

Job Summary

A software company is in need of a Telecommute Customer Success Representative.

Core Responsibilities Include:

• Using calls and emails to help retain our customers
• Handling customers’ questions about their accounts
• Addressing customers’ objections to subscription renewals

Qualifications Include:

• 1-2 years of experience in a customer success role with a proven track record of success
• Excellent telephone and written communication skills
• Ability to handle multiple tasks in an efficient and professional manner