Telecommute Customer Success Representative

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Monday, March 12, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Additional Information: 100% Virtual Company

Job Summary

A software company is in need of a Telecommute Customer Success Representative.

Core Responsibilities Include:

  • Using calls and emails to help retain our customers
  • Handling customers’ questions about their accounts
  • Addressing customers’ objections to subscription renewals

Qualifications Include:

  • 1-2 years of experience in a customer success role with a proven track record of success
  • Excellent telephone and written communication skills
  • Ability to handle multiple tasks in an efficient and professional manner