Job Summary

An information technology company has an open position for a Telecommute Customer Success Representative.

Core Responsibilities of this position include:

• Helping new users and companies set up and get started with the company's platform
• Responding to customer questions over email, chat, and phone
• Delivering product webinars and demos

Position Requirements Include:

• 2-3 years experience in client facing sales or customer support role in a SaaS company
• Experience with remote positions in the past
• Excellent written and oral communications skills