Telecommute Customer Success Representative

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Friday, March 02, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology company has an open position for a Telecommute Customer Success Representative.

Core Responsibilities of this position include:

  • Helping new users and companies set up and get started with the company's platform
  • Responding to customer questions over email, chat, and phone
  • Delivering product webinars and demos

Position Requirements Include:

  • 2-3 years experience in client facing sales or customer support role in a SaaS company
  • Experience with remote positions in the past
  • Excellent written and oral communications skills