Job Summary
A marketing and advertising firm is searching for a person to fill their position for a Telecommute Customer Success Senior Director.
Must be able to:
- Lead the design, communication and execution of customer success scale strategy
- Drive alignment with renewals and sales functions
- Hire and develop a high-potential talent pool of managers and team members
Must meet the following requirements for consideration:
- Proven and relevant leadership experience, preferably in high-growth and fast-paced SaaS environment
- Experience in Social Media strongly preferred
- Ability to work closely with company leaders to ensure strong alignment across company
- Demonstrated customer focus
- Ability to negotiate successfully
