Job Summary

A technology company needs applicants for an opening for a Telecommute Customer Success Senior Director.

Individual must be able to fulfill the following responsibilities:

• Support the execution of client-specific account plan
• Manage a team of customer success managers
• Provide consistent internal and external communication and timely follow-up on customer issue

Skills and Requirements Include:

• Minimum 5+ years in account management, customer success, project management or similar experience
• At least 3+ years in a management level, player/coach, and/or team lead role
• Demonstrated success in working cross-functionally to move towards a solution
• Large-scale healthcare and/or state Medicaid program knowledge required
• Bachelor's degree in related field or equivalent experience
• Have working knowledge of government healthcare technology