Job Summary

An information technology company has a current position open for a Telecommute Customer Success Software Advocate.

Core Responsibilities Include:

• Managing Saas renewal process and renewal contract negotiations
• Establishing regular touch-points with enterprise customers
• Delivering effective Executive Business Reviews that drive customer engagement

Required Skills:

• Ability to travel up to 25%
• 5+ years of customer success, client advocate/advisor, or software contract renewal experience
• 5+ years managing long-term customer relationships at the enterprise level
• 5+ years of renewing and growing existing accounts
• Technical understanding and ability to learn new software products
• Experience working with procurement and software sales departments