Telecommute Customer Success Support III

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Jan 23, 2019

This job expires in 2 days

Job Category: Customer Service

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Onsite Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A benefits management solutions provider is seeking a Telecommute Customer Success Support III.

Core Responsibilities Include:

  • Serving as key communication point for issues assigned and work to resolve complex issues
  • Working directly with customers to troubleshoot, research, and resolve questions
  • Responding to customer inquiries

Must meet the following requirements for consideration:

  • Very limited travel, upon request
  • Ability to deliver quality results in a fast-paced environment
  • 2+ years' experience in data analysis, account management, or technical customer support-related roles
  • S. or B.A. required