Job Summary
A healthcare company is searching for a person to fill their position for a Telecommute Customer Success Vice President.
Individual must be able to fulfill the following responsibilities:
- Managing and overseeing Customer Success activities
- Reviewing metrics with the company, executive team, and board
- Recruiting Customer Success team members that embody the core values of the company
Must meet the following requirements for consideration:
- 7+ years experience leading successful Customer/Client success
- Experience leading, mentoring, and hiring teams of 10+
- Experience leading a Customer success organization within a SaaS environment
- Ability to influence through negotiation and persuasion with the data to back it up
- Empathy and advocacy for your clients, company, coworkers, and reports