Job Summary
A hospital and healthcare company is in need of a Telecommute Customer Support Coordinator.
Core Responsibilities Include:
- Serving as their primary point of contact for all customer service, administrative and scheduling needs
- Communicating thoughtful, customized solutions that help students with their overall telehealth care coordination
- Maintaining all records within HIPAA standards, confidentially and securely and handle all telephone, email and chat communications
Applicants must meet the following qualifications:
- Excellent customer service skills with strong verbal and written communication skills
- Ability to thrive in a dynamic and collaborative environment and comfortability with some ambiguity
- Proficiency or rapid assimilation to operate productivity technologies
- Understanding of telehealth best practices
- Strong time management skills, with the ability to manage competing priorities
- Ability to find creative problem solving fulfilling and challenging
