Job Summary
A software developer specializing in scaling platforms is in need of a Telecommute Customer Support Engineer.
Core Responsibilities of this position include:
- Handling customer requests
- Tracking, monitoring and reporting support SLAs
- Providing training on platform and services
Qualifications for this position include:
- Occasional travel to customer locations to provide onsite training
- Working knowledge of Python, Java, R or other programing language
- Familiarity with one or more: Cloud, SaaS, AI, ML, or DevOps technologies
- Have impeccable written and verbal communication skills
- An affinity to AI, Machine Learning, Data Science, and/or Data Engineering
