Job Summary
An imaging and information technology company has an open position for a Telecommute Customer Support Manager.
Core Responsibilities Include:
- Receiving assignments in the form of objectives and establishes goals to meet objectives
- Providing guidance to subordinates to achieve goals in accordance with established policies
- Establishing and recommending changes to policies which affect subordinate organization
Applicants must meet the following qualifications:
- 30% travel
- Bachelor’s degree or equivalent experience
- 6+ years customer support experience including 4+ years managerial experience
- People management experience, including the ability to lead and motivate teams
- Understanding of customer support processes, operations management and best practices
- Effective verbal and written communication skills
