Job Summary

A travel software development company is filling a position for a Telecommute Customer Support Representative.

Individual must be able to fulfill the following responsibilities:

• Managing user-related tasks and interacting directly with customers
• Assisting customers via email and instant chat
• Proactively solving problems

Position Requirements Include:

• Customer support experience and a passion for helping others
• Strong verbal and written communication skills
• Excellent attention to detail
• A "do what it takes" attitude
• Availability to travel to New York City for two events per year