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Telecommute Customer Support Specialist

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Aug 09, 2019
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A software developer is in need of a Telecommute Customer Support Specialist.

Core Responsibilities Include:

  • Answering customer emails
  • Using tools such as Help Scout, Stripe, Slack, and Github
  • Filing bugs, troubleshooting issues, and collaborating with the team

Qualifications for this position include:

  • In-depth knowledge of company software as a tool, platform, and customer solution
  • History of excellent technical or customer support experience
  • Analytical, algebraic, and financial reasoning skills
  • Advanced computer literacy and ability to learn digital tools quickly
  • Experience with Stripe and/or similar payment/billing platforms

COMPLETE JOB DESCRIPTION

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