Job Summary
A marketing company needs applicants for an opening for a Telecommute Marketing and Business Texting Customer Support Specialist.
Individual must be able to fulfill the following responsibilities:
- Respond to email tickets, online chat or phone calls
- Participate in writing excellent help documentation
- Log tickets with the development team
Skills and Requirements Include:
- English is your primary language
- At least 1 year of experience working with customers
- You can translate technical ideas for non-technical audiences
- Demonstrable critical thinking, communication, and creative problem-solving skills
- You can manage and prioritize several different projects
- Familiarity chat and CRM platforms