Telecommute Customer Support Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Feb 23, 2021

This job expires in: 25 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software company is seeking a Telecommute Customer Support Specialist.

Candidates will be responsible for the following:

  • Responding to customer messages in app and provide answers and helpful insights
  • Maintaining fast reply/resolution times
  • Connecting sales prospect inquiries with Sales inbox

Qualifications Include:

  • Bachelor’s degree
  • 1 year of experience in a customer facing position, in a technical support environment
  • Personable, outgoing and friendly with excellent active listening skills
  • Committed problem solver, not one to back out of a challenge
  • Confident, proactive self-starter who is extremely organized and goal driven
  • Excellent oral and written communication skills

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