Telecommute Customer Support Specialist in Philadelphia

Job ID: Available for Members

Location: Pennsylvania

Compensation: To Be Discussed

Staff Reviewed: Thu, Mar 21, 2019

This job expires in 2 days

Job Category: Customer Service, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Flexible, Full Time

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A cloud hosting company is searching for a person to fill their position for a Telecommute Customer Support Specialist in Philadelphia.

Core Responsibilities Include:

  • Assist customers through various channels (i.e., tickets, emails, phone, etc)
  • Collaborate with colleagues for customer escalations, projects and product development

Must meet the following requirements for consideration:

  • Travel: 3 days/week remote work
  • Experience working in a customer-facing environment
  • Able to explain complex subjects simply, and your writing is clear and concise
  • Understand the importance of doing good research, asking informed questions, and exploring every possible avenue when solving problems