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Telecommute Customer Travel Experience Agent

Job is Expired
Location: Illinois
Compensation: Salary
Staff Reviewed: Fri, Mar 27, 2020
Job Category: Customer Service, Travel
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A travel startup company is in need of a Telecommute Customer Travel Experience Agent.

Candidates will be responsible for the following:

  • Helping customers via chat or email to ensure they have the best possible experience
  • Working out of multiple global distribution systems (GDSs)
  • Prioritizing and re-prioritizing a high volume of incoming travel requests for air and hotel bookings

Qualifications for this position include:

  • A minimum of 2 years in a user-facing or back of house airline industry role
  • Exceptional written communication skills in English
  • Excellent computer skills, a willingness and an eagerness to excel at technical systems
  • Possess high level of understanding, patience and empathy

COMPLETE JOB DESCRIPTION

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