Job Summary
A staffing agency has a current position open for a Telecommute DaaS Customer Success Manager.
Candidates will be responsible for the following:
- Developing a clear and concise understanding of the customer needs
- Ensuring customers successfully maximize the value they receive from DaaS solutions
- Driving adoption and positioning of solutions throughout all stages
Position Requirements Include:
- Bachelor's degree in IT, Business or a related field or equivalent experience
- A minimum of 2 years of management experience in End User Computing
- A minimum of 1 year of data analytics experience, in a Service Desk or End User Computing environment
- Executive level communication, consultative and presentation skills are essential
- Diversified customer relationship development and interface management
- Skilled at escalation and issue management and managing customer expectations
