Job Summary
An information technology company needs applicants for an opening for a Telecommute Development Platform Learning Support Manager.
Candidates will be responsible for the following:
- Monitoring, moderating and nurturing community chatter
- Supporting members by answering questions in a timely manner
- Collecting user feedback
Must meet the following requirements for consideration:
- Experience building online communities around educational products/programs
- Ability to provide feedback on projects and answer specific technical questions
- Understanding of how product, marketing and customer support affect the user experience