Job Summary
A digital credentials provider has an open position for a Telecommute Digital Customer Success Manager.
Candidates will be responsible for the following:
- Being a customer advocate by capturing feedback
- Uncovering opportunities to improve our team's processes
- Driving renewal and upselling revenue
Position Requirements Include:
- Previous B2B SaaS software experience
- Experience using data to guide decisions and drive customer health
- Project management
- Relevant work experience