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Telecommute Digital Engagement Community Support Associate

Job is Expired
Location: West, West Coast, Hawaii
Compensation: Salary
Staff Reviewed: Tue, Feb 11, 2020
Job Category: Customer Service
Weekly Hours: Full Time
Employment Status: Independent Contractor
Employer Type: Employer
Career Level: Experienced

Job Summary

A customer engagement company has a current position open for a Telecommute Digital Engagement Community Support Associate.

Core Responsibilities of this position include:

  • Writing customer response templates and online help documentation
  • Identifying recurring customer issues
  • Answering tech support and customer service questions via email and chat

Qualifications Include:

  • Amazing written English communication skills
  • Excellent attention to detail and ability to recognize patterns
  • Great people skills and a desire to learn new things
  • Comfortable following detailed workflows

COMPLETE JOB DESCRIPTION

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