Telecommute Digital Engagement Community Support Associate

Job ID: Available for Members

Location: West, West Coast, Hawaii

Compensation: Salary

Staff Reviewed: Tue, Feb 11, 2020

This job expires in 22 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A customer engagement company has a current position open for a Telecommute Digital Engagement Community Support Associate.

Core Responsibilities of this position include:

  • Writing customer response templates and online help documentation
  • Identifying recurring customer issues
  • Answering tech support and customer service questions via email and chat

Qualifications Include:

  • Amazing written English communication skills
  • Excellent attention to detail and ability to recognize patterns
  • Great people skills and a desire to learn new things
  • Comfortable following detailed workflows