Job Summary
A full-service tax preparation company has a current position open for a Telecommute Digital Product and Experience Senior Manager.
Must be able to:
- Identify customer needs for digital tax preparation products and develop a compelling proposition and experience
- Design the customer experience across the digital tax preparation experience
- Drive digital product changes to improve outcomes
Must meet the following requirements for consideration:
- Bachelor's degree in Marketing, Business, or related field or equivalent work experience
- 5+ years of experience building digital products
- 3+ years of experience in a customer experience focused role
- Demonstrated ability to put yourself in customers’ shoes
- Able to operate at a strategic level as well as ability to drill down to the details
