Job Summary
A consumer electronics retail and manufacturing company is in need of a Telecommute Dispatch II Coordinator in Schaumburg.
Must be able to:
- Provide outstanding service to customers calling the dispatch team for service
- Respond to routine customer inquiries via live call or Email as needed
- Provide follow through on any special customer needs in a timely manner
Qualifications for this position include:
- Associate's degree or equivalent
- 2 to 4 years of related experience
- General and/or vocational training
- Ability to problem solve and handle escalations
- Proficient in MS Office, strong attention to detail, organized and able to multitask
- Strong verbal and written communication skills