Job Summary
An online marketplace is in need of a Telecommute Dispute Management Community Associate in Redwood City.
Individual must be able to fulfill the following responsibilities:
- Review dispute cases filed by buyers
- Investigate all aspects of an order to assist in determining a resolution
- Educate users on return policies and guidelines
Position Requirements Include:
- Must work in our Redwood City Office for the first three months of training
- B.A. or B.S. required
- Passionate about community and customer service
- Ability to spot inconsistencies and investigative nature
- Strong decision making and problem solving skills
- Endless patience and contagious positive energy
