Telecommute Dispute Management Community Associate in Redwood City

Job ID: Available for Members

Location: California

Compensation: To Be Discussed

Staff Reviewed: Wed, Mar 27, 2019

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

An online marketplace is in need of a Telecommute Dispute Management Community Associate in Redwood City.

Individual must be able to fulfill the following responsibilities:

  • Review dispute cases filed by buyers
  • Investigate all aspects of an order to assist in determining a resolution
  • Educate users on return policies and guidelines

Position Requirements Include:

  • Must work in our Redwood City Office for the first three months of training
  • B.A. or B.S. required
  • Passionate about community and customer service
  • Ability to spot inconsistencies and investigative nature
  • Strong decision making and problem solving skills
  • Endless patience and contagious positive energy