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Telecommute Divisional Customer Experience Leader

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, May 14, 2018
Job Category: Business Operations, Project Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A company in the science industry is seeking a Telecommute Divisional Customer Experience Leader.

Individual must be able to fulfill the following responsibilities:

  • Guide divisions on global CX efforts, providing support as needed for regional or local adaptation
  • Stay abreast of emerging trends
  • Identify and work with key internal stakeholders on capabilities needed to improve customer experiences

Skills and Requirements Include:

  • Travel as required (maximum 30%)
  • Bachelor's Degree
  • At least 12 years' experience in Marketing, Brand Management, Digital Marketing, Media, Communications or a Business related field OR an MBA with at least 8 years' relevant experience
  • At least 2 years of Project Management experience
  • Proven track record in creating customer experience (CX) strategies in both B2B and B2C
  • Strong understanding of the relevant vendor landscape and associated technologies

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