Job Summary

A major healthcare company is seeking a Telecommute DSNP Member Advocate in Bowling Green.

Must be able to:

• Educate and assist members on various elements of Medicaid entitlements, benefit plan information and available services
• Utilize all relevant information to effectively influence member engagement
• Assist members with finding resources to help them reapply if necessary

Qualifications Include:

• Percent of Travel Required 0 - 10%
• Associates degree or equivalent work experience
• Empathy towards customers’ needs and concerns, and proactively solicits and anticipates customer needs
• In-depth knowledge of benefits program and system design (Health and Welfare, Wealth, other benefits), related financials, legal/regulatory requirements
• Demonstrated experience and knowledge in state policy or Medicaid eligibility and low-income state resources