Telecommute DSNP Member Advocate in Bowling Green

Location: Kentucky

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 16, 2020

This job expires in 20 days

Job Category: Financial, Healthcare

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A major healthcare company is seeking a Telecommute DSNP Member Advocate in Bowling Green.

Must be able to:

  • Educate and assist members on various elements of Medicaid entitlements, benefit plan information and available services
  • Utilize all relevant information to effectively influence member engagement
  • Assist members with finding resources to help them reapply if necessary

Qualifications Include:

  • Percent of Travel Required 0 - 10%
  • Associates degree or equivalent work experience
  • Empathy towards customers’ needs and concerns, and proactively solicits and anticipates customer needs
  • In-depth knowledge of benefits program and system design (Health and Welfare, Wealth, other benefits), related financials, legal/regulatory requirements
  • Demonstrated experience and knowledge in state policy or Medicaid eligibility and low-income state resources