Job Summary
An online learning platform provider is in need of a Telecommute EdTech Customer Success Manager.
Core Responsibilities of this position include:
- Define customer success strategy and methodology
- Own end-to-end renewal process for corporate customers in North America
- Build relationships with top customers
Applicants must meet the following qualifications:
- 10+ years of account management/customer success experience
- 5+ years of experience leading customer success teams
- Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments
- Experience executive presence and ability to develop deep C-suite relationships
