Telecommute EdTech Customer Success Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sat, Aug 29, 2020

This job expires in 8 days

Job Category: Account Management, Education

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

An online learning platform provider is in need of a Telecommute EdTech Customer Success Manager.

Core Responsibilities of this position include:

  • Define customer success strategy and methodology
  • Own end-to-end renewal process for corporate customers in North America
  • Build relationships with top customers

Applicants must meet the following qualifications:

  • 10+ years of account management/customer success experience
  • 5+ years of experience leading customer success teams
  • Entrepreneurial drive and comfort working in ambiguous, quickly-changing environments
  • Experience executive presence and ability to develop deep C-suite relationships