Job Summary
A curated gig economy platform needs applicants for an opening for a Telecommute Education Customer Success Senior Director.
Individual must be able to fulfill the following responsibilities:
- Accurately track all customer related activities, communication and opportunity tracking in CRM
- Achieves key success metrics including adoption and engagement goals
- Proactively engage with customers through phone, email, video call and/or targeted campaigns
Must meet the following requirements for consideration:
- Bachelor level degree in any major
- 7+ years of K-12 Account Management experience with large Title 1 Districts
- 5+ years of experience managing customer facing teams
- Proficiency in google suite, web-based presentation tools and video conference tools
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
