Job Summary

An education company is seeking a Telecommute Education Customer Support Manager in Denver.

Individual must be able to fulfill the following responsibilities:

• Track all customer service related data
• Ensure a process by which customer inquiries can be reviewed, prioritized, responded to, and/or elevated
• Provide input to the company leaders

Qualifications Include:

• Strategic and results-driven and see tasks through to completion
• Creative problem solver
• At least 3-5 years of experience in a similar Senior Manager / Leadership role
• Experienced in managing CSR teams that provide support across multiple communications channels