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Telecommute Educational Computer Engineering Technical Support Specialist

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Sep 30, 2022
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

A supplementary education solutions provider has an open position for a Telecommute Educational Computer Engineering Technical Support Specialist.

Candidates will be responsible for the following:

  • Answering customer questions through online chat, email, and phone
  • Solving user account issues for all online products
  • Conducting web searches

Qualifications for this position include:

  • Minimum of 1 year in a support desk position
  • Familiarity with a range of operating systems including Windows, Mac OS X, Chromebooks, and iOS
  • Proficiency with MS Outlook, MS Word, and Excel
  • Strong Customer Service skills
  • Strong Written and Verbal Communication skills
  • Ability to multi-task

COMPLETE JOB DESCRIPTION

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