Telecommute Educational Software Customer Success Director

Job ID: Available for Members

Location: West, California, Idaho, Nevada, Oregon, Washington

Compensation: To Be Discussed

Staff Reviewed: Thu, May 17, 2018

Job Category: Account Management, Sales

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company that offers services to colleges is in need of a Telecommute Educational Software Customer Success Director.

Individual must be able to fulfill the following responsibilities:

  • Act as the primary point of contact for a group of clients
  • Travel to kickoffs, discovery meetings, trainings and customer working sessions
  • Support product adoption through training sessions, data analysis and development of project plans

Applicants must meet the following qualifications:

  • Ability and commitment to travel extensively (50% of the time)
  • At least five years' experience in client services/account management
  • Bachelor's degree
  • Proven ability to manage and grow a portfolio of customers
  • Ability to manage complex customer relationships
  • Experience delivering technology-driven solutions