Telecommute Educational Solutions Onboarding Specialist in Bethesda

Location: Maryland


Staff Reviewed: Wed, Sep 16, 2020

This job expires in 24 days

Job Category: Account Management, Consulting

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An education solutions provider is searching for a person to fill their position for a Telecommute Onboarding Specialist in Bethesda.

Must be able to:

  • Understand and anticipates customers' needs
  • Identify decision makers, stakeholders, and users for the customer
  • Provide "white glove" customer service to ensure that we're providing customers with an excellent Onboarding experience

Position Requirements Include:

  • Must have proven track record and capabilities for delivering excellent customer experiences
  • Ability to comfortably communicate at multiple levels with customers
  • Bachelor's Degree in business, education or other related areas required
  • Superior organizational capabilities and time management skills are a must
  • 2-4 years of experience in Customer Support, Customer Success, Onboarding/Implementation or Account Management
  • Must have strong analytical, problem solving and troubleshooting skills