Job Summary
A financial services company is searching for a person to fill their position for a Telecommute Employee Benefits Customer Service Specialist I in Portland.
Core Responsibilities of this position include:
- Responding to external customers inquiries with timely and accurate information
- Meeting or exceeding individual performance goals
- Accurately navigating through various system platforms
Position Requirements Include:
- Must be located in the Portland, ME area and able to train on site before moving to the remote location
- High school diploma or equivalent required
- Strong customer service skills with the drive to meet/exceed customer needs
- Strong verbal/written communication and interpersonal skills
- Demonstrated ability to work in a fast paced, structured environment, handling large call volumes
- Computer proficiency essential
