Job Summary
A research company needs applicants for an opening for a Telecommute Engagement Manager.
Must be able to:
- Develop key relationships to become a trusted partner and maintain “customers for life”
- Facilitate annual on-site business reviews focused on roadmap and the future
- Develop and execute account planning and review processes to achieve strategic goals
Qualifications for this position include:
- Willingness to travel up to 25% of the time
- 7 years of experience with at least 5 years in a senior Engagement Management role
- Proven ability to manage C-Level relationships with Fortune 100 customers
- Ability to manage revenue, increase billable utilizations, reduce and control expenses
- Experience with reporting customer health to executive management
- Experience with account management of multiple accounts and ensuring clients have a high CSAT