Job Summary
A staffing agency is filling a position for a Telecommute Engineer I in Harrisburg.
Individual must be able to fulfill the following responsibilities:
- Updating tickets
- Learning new technologies
- Putting the customer first
Must meet the following requirements for consideration:
- Overall telephony troubleshooting experience - 5 year minimum
- ASM experience
- 5ESS switch troubleshooting expertise - 3-5 years minimum
- Hardware troubleshooting and knowledge
- Database experience
- Call Processing and Translations experience