Job Summary

An employee benefits solutions and consulting agency is filling a position for a Telecommute Enrollment Specialist.

Core Responsibilities of this position include:

• Contacting the client for missing information
• Providing excellent service to internal/external customers concerning their enrollment needs
• Following up with the carrier to obtain status updates

Qualifications Include:

• Proficient in Microsoft suite including Microsoft Word, Excel, and Outlook
• Proven track record in customer service
• HIPAA certificate required within 6 months of commencing role
• Expert listening skills and ability to identify customer needs and identify appropriate issue resolution
• Professionally and adeptly resolve issues while under pressure
• Strong time management skills and ability to multi-task