Job Summary
An IT company has an open position for a Telecommute Enterprise Applications Customer Engagement Manager.
Core Responsibilities Include:
- Owning the customer relationship, influencing and interacting and the C-Suite level
- Providing strategic leadership and direction for the delivery of pre- and post-sales services and support
- Managing all facets of customer retention
Position Requirements Include:
- 5 - 10 years of experience in a technology project management or technology customer facing role, including 8+ years of relevant technology project management and business to business service/relationship management experience
- Solid understanding of financial terminology and customer’s profitability
- Ability to adapt working style and approach to best communicate with various business contacts
- Ability to use professional concepts with a full understanding of industry practices and company policies and procedures
- General knowledge of Networking, Hardware, Software, Product, etc.
