Job Summary

A technology company has a current position open for a Telecommute FCRA Consumer Services Specialist I.

Core Responsibilities Include:

• Responding to consumer inquiries related to FCRA adverse action
• Monitoring and reporting on day-to-day consumer case follow up
• Creating and maintaining information for FCRA reporting

Qualifications Include:

• High school diploma
• Prior call center experience
• Successful history dealing with complex and difficult customer situations
• Possesses strong telephone soft skills
• Intermediate computer skills including Word and Excel
• Must have excellent verbal, written communication /interpersonal skills