Job Summary
A life sciences company is filling a position for a Telecommute Field Service Engineer II.
Individual must be able to fulfill the following responsibilities:
- Providing onsite installation of instruments, upgrades, updates, repairs and planned maintenance service
- Achieving specified revenue targets while satisfying customer from instrument repair, installs and PM's
- Interacting with customers to offer and close the sale of service contracts and other service products
Skills and Requirements Include:
- Executes Qualification & Validation Products at customer sites
- Bachelor's degree in bio-engineering, biology, chemistry or related field or equivalent work experience
- Minimum of 3 years of relevant experience in a related science, engineering and/or customer facing role
- Must use effective questioning to identify customer needs
- Must exercise judgment in setting work priorities and identifying next steps