Job Summary
A major retail company is in need of a Telecommute Financial Services Specialist.
Must be able to:
- Enter, review and determine new account applications from multiple channels
- Answer complex inbound account inquiries
- Answer and resolve basic inbound and escalated customer, store and helpline calls
Qualifications for this position include:
- High school, GED or vocational school diploma required
- 1+ years of experience in customer service
- Strong computer proficiency, including Microsoft Word, Excel and Outlook
- Ability to communicate clearly and professionally with customers and co-workers
- Ability to independently apply strong analytical, problem-solving and decision making-skills
