Job Summary
A financial services company has an open position for a Telecommute Financial Support Plan Administrator.
Individual must be able to fulfill the following responsibilities:
- Ensure process documentation and procedures are complete and current
- Complete transactional activities from within the workflow tools
- Report queue status and risks/escalations accordingly
Applicants must meet the following qualifications:
- Excellent customer service skills that build high levels of customer satisfaction
- High school diploma or GED
- Strong PC skills with basic knowledge of Microsoft Office applications
- Must be detail-oriented and customer-driven
- Demonstrated problem-solving and decision-making skills
