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Telecommute Forecasting and Statistical Analyst

Job is Expired
Location: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Tue, Jan 07, 2020
Job Category: Business Operations
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A corporate travel management solutions provider needs applicants for an opening for a Telecommute Forecasting and Statistical Analyst.

Core Responsibilities of this position include:

  • Forecasting contact volume, consisting of phones, email, web chat, etc
  • Acting as subject matter expert to provide insight to help achieve service levels
  • Gaining insight to the various marketing communications and customer projects

Position Requirements Include:

  • Four-year college degree or equivalent
  • 2+ years call center experience
  • 18 months of resource planning experience
  • Very good working knowledge of Work Force Management/IEX NICE

COMPLETE JOB DESCRIPTION

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