Telecommute Forecasting and Statistical Analyst

Job ID: Available for Members

Location: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Compensation: To Be Discussed

Staff Reviewed: Tue, Jan 07, 2020

Job Category: Business Operations

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A corporate travel management solutions provider needs applicants for an opening for a Telecommute Forecasting and Statistical Analyst.

Core Responsibilities of this position include:

  • Forecasting contact volume, consisting of phones, email, web chat, etc
  • Acting as subject matter expert to provide insight to help achieve service levels
  • Gaining insight to the various marketing communications and customer projects

Position Requirements Include:

  • Four-year college degree or equivalent
  • 2+ years call center experience
  • 18 months of resource planning experience
  • Very good working knowledge of Work Force Management/IEX NICE