Telecommute Fraud Analyst

Job Summary

A financial services company is in need of a Telecommute Fraud Analyst.

Must be able to:

• Monitor portfolio for fraudulent activity though transaction alerts
• Respond to customer inquiries and internal escalations through Zendesk and other tools
• Investigate suspicious activity though manual reviews and outbound calls to customers

Qualifications Include:

• Bachelor’s Degree or other education plus relevant experience in financial services
• Minimum of 2 years' experience working within a Fraud team (ideal target 2-4 years)
• Ability to work independently and with remote supervision
• SQL experience preferred
• Willingness to collaborate on shaping processes, excellent communication skills, positive attitude