Telecommute Fulfillment Operations Specialist

Job Summary

A technology company is searching for a person to fill their position for a Telecommute Fulfillment Operations Specialist.

Core Responsibilities Include:

• Managing department staff including training, staff development, and performance appraisals and assignments
• Creating customer feedback loop on order process
• Handling order related questions/concerns/escalation

Qualifications Include:

• 2+ years of E-commerce experience in an Operations Management/Leadership/Supervisor role
• Advanced MS Excel Skills (V-lookups, pivot tables, formulas, filtering, sorting, formatting)
• Warehouse Management Systems
• Aptitude to analyze data to identify trends, issues and opportunities
• Understanding of supply chain/logistics principles