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Telecommute Gaming Software Support Operations Specialist in Reno

Job is Expired
Location: Nevada
Compensation: To Be Discussed
Staff Reviewed: Fri, Sep 03, 2021
Job Category: Financial
Employer Type: Employer
Career Level: Experienced, Management

Job Summary

A gaming software company needs applicants for an opening for a Telecommute Gaming Software Support Operations Specialist in Reno.

Core Responsibilities Include:

  • Contributing to knowledge base articles
  • Managing incident tickets to required service levels
  • Coordinating game delivery and actions configuration with customers and the commercial team

Qualifications Include:

  • Computer science, service or technical qualifications or equivalent experience
  • Heavily analytical with the ability to understand and develop complex process and analysis
  • 2-5 years in a customer-facing service management role
  • Able to easily communicate in a customer appropriate manner

COMPLETE JOB DESCRIPTION

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