Job Summary
A software development company has an open position for a Telecommute Global Program Support Specialist in Bellevue.
Core Responsibilities of this position include:
- Participating in the Services customer knowledge content strategy
- Developing and managing proactive knowledge base content
- Ensuring a seamless and effortless customer self-service journey
Qualifications for this position include:
- Experience with content management systems
- Knowledge of search engine analytics
- Exceptional writing, editing, and project management skills are required
- Excellent and creative writer who is also process driven
