Job Summary
A customer experience management platform developer needs applicants for an opening for a Telecommute Global Strategic Accounts Success Manager.
Core Responsibilities of this position include:
- Improving customers’ digital experiences and achieve business objectives
- Serving as the internal voice of the customer and advocate for your clients’ needs
- Calculating risk forecasts based on product adoption
Qualifications for this position include:
- 5-10 years of relevant work experience in SaaS customer success, account management, or a strategic consulting organization
- Prior knowledge of (or willingness to learn) marketing and advertising technology
- Comfort with preparing and delivering formal executive business reviews
- Experience using customer success software